Effective Date: JANUARY 4, 2012

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US DuctMasters is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, or other contact details you provide via forms or during service scheduling.

• Payment Information: If you make a purchase, we collect payment details securely through our third-party payment processor.

• Device & Usage Data: IP address, browser type, location, pages visited, and other analytical data collected through cookies or tracking tools.

• Communications: Any communications sent to us via contact forms, phone, email, or social media platforms.
   

2. How We Use Your Information

We may use the information collected for purposes including:

• Scheduling and providing air duct cleaning and HVAC services

• Responding to inquiries or customer service requests

• Processing payments and sending invoices

• Improving website performance and user experience

• Sending promotional offers or service updates (you can opt-out anytime)

• Complying with legal obligations
   

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Contractors or tools needed to operate our website or deliver services (e.g., payment processors, scheduling platforms)

• Legal Authorities: If required to comply with laws or protect our rights

• Marketing Tools: Only with trusted platforms like Meta/Facebook or Google Ads for advertising purposes
   

4. Cookies & Tracking

We use cookies and similar technologies to:

• Understand how you use our website

• Improve site functionality

• Retarget users with advertising

You can manage or block cookies through your browser settings.
 

5. Your Rights

You may:

• Request access to your data

• Ask for correction or deletion of your data

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.
 

6. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
 

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here with the effective date.
 

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

US DuctMasters

📞 Phone: 866-676-6991
📧 Email: usductmasters.com
🌐 Website: www.usductmasters.com